Nigel Smith

I run a business consultancy that provides senior interim manager support and consultancy services. I have completed several assignments leading teams through change and transforming performance. I have extensive experience of the water industry across a broad range of functions including strategy, regulation, health and safety, water supply, operations management, customer services and performance improvement.

My first involvement with Coventry Citizens Advice was whilst working for Severn Trent Water and involved developing a joint project to support vulnerable customers. I have been a trustee since 2012 and I am now Vice Chair and Chair of the HR sub-committee. For a brief period, I led Coventry Citizens Advice whilst we recruited a new Chief Executive.

I am married with a son. I enjoy playing badminton and watching rugby.