Advice Line

Open Monday to Friday, 9am – 4pm.
If you need telephone advice please call:

Deaf Service

We run a service for the hard of hearing or otherwise impaired finding it hard to speak on the telephone. To use this service use the deaf service contact form or text 07903 632593.

In Person Advice

Our drop-in service at Kirby House, Little Park Street is open 
Monday – 09:30 -12:00 and 13:00-15:00
Tuesday – 09:30 -12:00 and 13:00-15:00
Thursday – 09:30 -12:00 and 13:00-15:00
(note we are closed between 12:00 and 13:00)

To locate the closest outreach session and access our up-to-date timetable please click below.

Interested in becoming a Trustee?

Find out more by clicking here.

Need help with getting online, struggling to set up emails, do you want support with being safe online? If this applies to you, come and see us at our City Centre office, we are open Monday to Friday (except bank holidays) 09:30 -12:00 and 13:00-15:00″



Research & Campaigns Newsletters

Find out about our second hand goods consumer campaign by clicking here.
Buy Smart! – Stay Safe!

Research & Campaigns Newsletter #1
Research & Campaigns Newsletter #2
lightbulb
Worried about Energy Costs? Get in touch with our specialised advisers today!
Energy Advice
money
Need help with Debts? We can help with any debt you might have, from small catalogue debt to mortgage or council tax.
Debt Advice
signpost
Check out our Advice Pages for information on different issues and the help available.
Advice Pages

What people say

Just thank you for helping me to get gas installed so we could have a gas fire fitted this is a big help as we had an open fire and at 86 years of age we struggled to keep it going
I have gained financially from your help in reducing the cost of my water bill, & I am grateful for the advice I have been given about the help I can access in the future.
Volunteering increased my life chances and provides opportunities to enable me to make a difference and change lives.
Without your help I couldn’t think about my future without crying, thank you
Volunteering allowed me to get a qualification, and get confident enough to get a job
Adviser on Phone and computer

Help us make a difference
become a volunteer!

Our volunteers form a vital part of our organisation and play a pivotal role in helping our clients find a way through the problems they are facing, meeting new people and learning new skills along the way.

Apply now and join our team!

No qualifications needed as full training will be provided.

Become a Volunteer
+65
Volunteers helping to run our advice service
13.4K+
Coventry people helped each year
£8000K
Financial Gains and savings generated
3000
Clients helped through our open access service
Feedback
Feedback
How would you rate your experience?
Do you have any additional comment?
Next
Enter your email if you'd like us to contact you regarding with your feedback.
Back
Submit
Thank you for submitting your feedback!