Coventry Citizens Advice

Access to Justice

Restrictions to Legal Aid makes getting financial help for Civil Court cases very difficult. We are trying to collect evidence on the consequences for struggling households of not having access to free legal advice.

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Consumer Empowerment

Are you confident in dealing with your gas, energy and water supply? Have you had problems with your mobile phone company or broadband?

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Consumer Issues – Scams

Over £5bn is lost to consumers each year through mass-marketed scams. Yet only 5% of scams are reported. We want to give victims the confidence to report their experiences.

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Energy Saving

Citizens Advice Coventry work closely with partner agencies and vulnerable groups to spread the word on energy efficiency, getting the best deal from your supplier and ‘paying smart’.

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Family, Health and Community Care

Do you get a good service from your doctor, dentist or local pharmacy? Do they listen to your issues, and how hard is it to get an appointment? What is your experience of hospital services?

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Housing and Homelessness

Lettings Agencies and rogue landlords are the bane of all private sector tenants. We need evidence to approach individual landlords and statutory authorities.

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