free, confidential, impartial and independent

Coventry Citizens Advice offers free, confidential, impartial and independent advice face to face, online and by phone.

Advicebuddy is our online tool created from our most frequently asked questions and designed to help you find the right advice when you need it. If you are another local Citizens Advice and would like to find out more about Advicebuddy for your own organisation, please contact Kate Algate.

Drop in

Our Drop in is closed on Friday 15th February 2019. This is due to staff training and office renovation.

After our closure on Friday 15th February we will reopen on Monday 19th February 2019 as normal.

Due to the closure on Friday, and staff numbers, the service on Monday 19th February 2019 is likely to be extremely busy. Waiting times are likely to be very long.

As such we would advise that if you can, it would be best to attend our service any other day from Tuesday to Friday.

Open Monday to Friday, 9.30am – 1.00pm*, come and talk to a member of staff who will advise how we might best assist you.

Kirby House, Little Park Street, Coventry CV1 2JZ

* Due to high demand the drop in service regularly ends before 1.00pm; so you are advised to attend as early as possible.


If you would prefer to contact us online, you can email us through the Advicebuddy and one of our advisers will get back to you by email or telephone.

Citizens Advice National Advice Line

Open Monday to Friday 10am till 4pm. If you need telephone advice please call: 03444 111 44

*There is not always an local adviser available on this phone

Deaf Service

Coventry Citizens Advice gives advice and information to deaf people in British Sign Language to ensure that deaf people in Coventry – who may not be fully aware of their rights – are not missing out on the services available to them.