We're still open for advice
Free, Confidential, Impartial and Independent
Coventry Citizens Advice offers free, confidential, impartial and independent advice face to face, online and by phone.
You can ask for advice via email or for a call back, by completing an enquiry form on www.advicebuddy.org. One of our advisers will then respond to you
Our office is temporarily closed due to Coronavirus, however you can still call us or go online
Do you need help to make a new Universal Credit claim?
At Coventry Citizens Advice we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.
Our trained advisers can help you to:
• Set-up your Universal Credit account
• Complete your claim to-dos
• Verify your identity
• Make sure you’re providing the right evidence to the Jobcentre
• Understand what Universal Credit will mean for you
*Please note, at the moment face to face is temporarily unavailable, but our national Help to Claim phone line on 0800 144 8444 will help*
If you’re not sure what help you need just get in touch and we can work out how we can support you.
Call: Freephone 0800 144 8 444
You can find more information on Universal Credit on our advice pages.
The deaf service is temporarily unavailable, it will re start once our offices have re-opened
Coventry Citizens Advice gives advice and information to deaf people in British Sign Language to ensure that deaf people in Coventry – who may not be fully aware of their rights – are not missing out on the services available to them.