Coventry Citizens Advice

free, confidential, impartial and independent

Coventry Citizens Advice offers free, confidential, impartial and independent advice face to face, online and by phone.

Advicebuddy is our online tool created from our most frequently asked questions and designed to help you find the right advice when you need it. If you are another local Citizens Advice and would like to find out more about Advicebuddy for your own organisation, please contact Kate Algate.

Drop in

Open Monday to Friday, 9.30am – 1.00pm*, come and talk to a member of staff who will advise how we might best assist you.

Kirby House, Little Park Street, Coventry CV1 2JZ

* Due to high demand the drop in service regularly ends before 1.00pm; so you are advised to attend as early as possible.


If you would prefer to contact us online, you can email us through the Advicebuddy and one of our advisers will get back to you by email or telephone.

Due to an office move, there maybe some disruption to this service. We aim to respond within three-five working days, we will try and maintain this response time if possible.

Our drop in service will be open as usual

Citizens Advice National Advice Line

Open Monday to Friday 9am till 5pm. If you need telephone advice please call: 03444 111 444

*due to an internal office move, there will be no local adviser available on Monday 3rd December 2018. The national adviceline will be open on this delay.

There may be disruption to this service throughout the week until Friday 7th December 2018. We apologise for any inconvenience caused.

Our drop in service will be available as normal

Deaf Service

Coventry Citizens Advice gives advice and information to deaf people in British Sign Language to ensure that deaf people in Coventry – who may not be fully aware of their rights – are not missing out on the services available to them.