Coventry Citizens Advice

We need your help

Making a difference every day

The majority of the staff in local Citizens Advice offices are volunteers.  As a volunteer you will have the opportunity to work with a fantastic team in a role which can really help to make a difference. We provide training and ongoing support to all our volunteers.

If a volunteer gives us 1 day per week, they can each support over 250 people a year with their issues. We train just under 40 volunteers per year; to do this we employ a Training Co-ordinator who delivers the training and ensures that our volunteers are fully supported through the Citizens Advice rigorous assessment to achieve a Generalist Adviser Certificate. 

We are one of only a very few charities in Coventry to hold an Advice Quality Standard (AQS) certificate, more information is available at

Our nationally recognised and accredited training programme changes the lives of the people who choose to volunteer as advisers with us. 76% of our volunteers leave us with the ability and confidence to go on into paid work or education and training .

Register to volunteer

Please fill out the form below.

Join the team

Just a few of the friendly faces you may be working alongside as a volunteer