Coventry Citizens Advice

We need your help

Making a difference every day

The majority of the staff in local Citizens Advice offices are volunteers.  As a volunteer you will have the opportunity to work with a fantastic team in a role which can really help to make a difference. We provide training and ongoing support to all our volunteers.

If a volunteer gives us 1 day per week, they can each support over 250 people a year with their issues. We train just under 40 volunteers per year; to do this we employ a Training Co-ordinator who delivers the training and ensures that our volunteers are fully supported through the Citizens Advice rigorous assessment to achieve a Generalist Adviser Certificate. 

We are one of only a very few charities in Coventry to hold an Advice Quality Standard (AQS) certificate, more information is available at http://asauk.org.uk/advice-quality-standard/

Our nationally recognised and accredited training programme changes the lives of the people who choose to volunteer as advisers with us. 76% of our volunteers leave us with the ability and confidence to go on into paid work or education and training .

Register to volunteer

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Join the team

Just a few of the friendly faces you may be working alongside as a volunteer