Salary:                              £32,690 per annum

Hours:                             37 hours per week (FT)

Responsible to:              Macmillan Project Manager and Macmillan Team Leader

Based at:                         Coventry Citizens Advice Head Office/Myton Hospice Coventry
Hybrid working subject to negotiation
(The post involves advising clients at Myton Hospices, their homes
or CCA premises and outreaches)

The Myton Hospices believe everyone should live well towards the end of their life and have the right to a good, natural death, the way they want it to be, where they want it to be and with their loved ones supported.
The Myton Hospices Finance and Benefits Advice Service, delivered by Coventry Citizens Advice (CCA), provides holistic support to patients and their families who are receiving care and support in the Inpatient Units at the hospices. The postholder will work as an integral member of the Multidisciplinary team; they will receive referrals from the medical and nursing teams.
The support involves providing initial support on benefits, income maximisation, financial capability, budgeting, end-of-life planning, housing, and employment issues.
They will undertake follow-up casework and advocacy on behalf of individuals and signpost them to wider support services.
Advice is also given on occasion at CCA premises and outreach, and clients’ homes.
Our ideal candidate will have significant experience delivering advice, including at casework level to vulnerable clients facing financial hardship.
The position provides a generous holiday entitlement, a time off in lieu scheme, flexible working hours including hybrid working, a contributory pension scheme, an Employee Assistance programme, Discounts with certain Retailers, and a cycle to work scheme.

If you have existing commitments, we will consider adapting the working arrangements for this position to meet them.

Applications will close on 22nd June 2025,
Those shortlisted for interview will be given an opportunity to visit the Myton Hospice, Coventry.
Interviews will take place on the 7th July 2025 at CCA’s Foleshill, Coventry, Head Office.

Please see the Recruitment Pack for more details.

To apply please complete the Application Form, showing how you meet the Person Specification.

Please note: we do not accept CVs!

Return your application to: recruitment@coventrycab.org.uk.

If you cannot make the application electronically, please submit an application on paper by posting it to:

c/o HR
Coventry Citizens Advice
Kirby House
Little Park Street
Coventry
CV1 2JZ

Please ensure your application arrives before the deadline specified above.