I was elected Chair of Coventry Citizens Advice in November 2017, having been a trustee for 6 years. I am also Executive Director of the Gambling Commission, overseeing their work on both protecting consumers and reducing harm from gambling. I was previously Head of Policy and Communications at the Local Government Ombudsman and prior to that was Head of Public Affairs at the Parliamentary and Health Service Ombudsman. These roles followed ten years with the Law Society of England and Wales in a variety of regulatory posts.
I have also set up a multi-academy trust that runs several primary schools across Solihull. I am married with two children.