Big Energy Saving Week 2019: ‘Check, Switch, Save’.

January 21st 2019 is the first day of Big Energy Saving Week (BESW); a national campaign to promote getting a better deal on your energy bills through switching your supplier or your tariff to a cheaper deal. As in previous years, this campaign is a partnership between Citizens Advice, CA […]

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UNIVERSAL CREDIT – STATUS UPDATE

Universal Credit Full Service (UCFS) began a phased roll out in Coventry on July 11th 2018. It has now been with us for three months and over 1,000 new claims have been taken. The initial roll out primarily affected those on ‘legacy’ benefits like Jobseekers Allowance, Income Support or ESA, who were […]

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Universal Credit full service roll out

Universal Credit full service roll out

Universal Credit Full Service began a phased roll out in Coventry on July 11th. This has been billed, nationally, as the biggest welfare reform in 60 years. But there have been problems with roll out elsewhere and there are likely to be problems with roll out in Coventry. Universal Credit […]

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National Scams Awareness Month 2018

National Scams Awareness Month 2018

June is National Scams Awareness Month and Coventry Citizens Advice wants you to get involved. Over £5bn is lost to consumers each year through mass-marketed scams alone; yet only 5% of scams are reported. We want you to report your experiences. If you want to find out more about local […]

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Fuel Poverty Awareness Day 2018

Fuel Poverty Awareness Day 2018

Friday February 23rd is national Fuel Poverty Awareness Day. Co-ordinated with National Energy Action, Coventry Citizens Advice has been happy to support a week of fuel poverty prevention and relief activities across Coventry this week building up to the ‘nation’s biggest housewarming’ on the day itself. Each supporting agency is […]

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Big Energy Saving Week 2018

Big Energy Saving Week 2018

The week beginning January 22nd is Big Energy Saving Week. This is a national campaign aimed at supporting you to find a way to save money on your energy bills. Coventry CA will be delivering outreach sessions at the Central Library and energy issue-related question and answer sessions through facebook…and […]

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How to get extra help and support with your energy

How to get extra help and support with your energy

If you sign up to your supplier’s and network operator’s Priority Services Register (PSR), you can get extra help and support with your energy supply.
YOU CAN SIGN UP IF YOU:

are a pensioner
are disabled or chronically sick
have a long-term medical condition
have a hearing or visual

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Meet Kate Algate, our new CEO

Meet Kate Algate, our new CEO

My passion is to help and support people, and to make society a safer and fairer place to live. I have always held Citizens Advice in high regard, quantified by personal experience of exceptional service when I needed help in the past. It doesn’t take much to see why I

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Highlights of the year

Highlights of the year

Celebrating our volunteers – This year 57% of our volunteers moved into employment or education. 55 volunteers supported our Core service which helped us reach over 10,000 people with more than 26,000 issues.
21,120 hours of service were provided by volunteers over the year, which gave us over £150,000 of

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