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We are frequently being told there is nothing we can do to protect ourselves, or vulnerable family members, from the energy price crisis.
Government payments are mitigating some of the impacts of higher prices – but there are still other options to consider that can leave you in a better

Today is national Fuel Poverty Awareness Day. This is a national day of awareness organised by National Energy Action (NEA); a national charity focused on challenging fuel poverty.
 
National Energy Action estimates 6.7 million households are currently in the grip of fuel poverty. This follows a 130% increase to

This week, December 2nd -8th, is National Grief Awareness Week.
On this issue we are choosing to support the work of the Good Grief Trust. If you want to know more about this organisation in general, or about the awareness week specifically and how you can support it, visit https://www.thegoodgrieftrust.org/

Everyone knows we all spend more at Xmas – according to the Bank of England, 20% more on food, 30% more on alcohol and 80% more on books for a total average increased December spend of £500 per household. We do it whether we can afford to or not and

It may be the season to bag a bargain, with Black Friday, Cyber Monday and the festive holidays just around the corner. But sometimes we get less than we bargained for, and lots of people are coming to us about fake or faulty goods that they’ve been sold online.
We

Responding to the Chancellor’s Autumn Statement today, Dame Clare Moriarty, Chief Executive of Citizens Advice, said:
“Today’s announcement will go some way to help people on the lowest incomes stay afloat during this economic storm.
“Support with energy bills, extending the cost-of-living payments and uprating benefits with inflation will offer

With Black Friday, Cyber Monday and the holiday season fast approaching, Citizens Advice is releasing top tips to remind bargain-hunters how to shop safely online.
 
Citizens Advice’s top tips for shopping wisely:

Do your research: Before buying from a site you haven’t used before, spend a few minutes

National Consumer Week, the annual pre-xmas campaign to make you aware of your consumer rights, starts tomorrow.
This National Consumer Week we’re asking you to stop before you shop. It may be the season to bag a bargain, with Black Friday, Cyber Monday and the festive holidays just around the

With the current cost-of-living crisis, fed by the current energy crisis, focusing everyone’s minds on how they will pay their next energy bill it is important to remember other drivers of the squeeze on household incomes.
At this time of year, if you have school-age children, that means school costs.

Citizens Advice sets out what should be top of the new Prime Minister’s in tray ahead of an announcement later today.
Dame Clare Moriarty, Chief Executive of Citizens Advice, said:
“On a daily basis our advisers raise red flags about the situations people are facing: those who are terminally ill