Unless you are seeking advice on Energy or Debt, this form is for email advice only. For urgent matters please call Adviceline on 0800 144 8848.
To record any information about the following, you will need to give explicit consent (please tick any that apply). We will only ask about these categories of data when they relate to your enquiry, or for us to try and improve our service or produce anonymous reports. We will still advise if you do not consent to this, however, if any of this information is important to your enquiry (for example health benefits) then this may limit how much we can assist or how much detail we can go into.
In order to help you we need to store information about you. The law says we must get your consent to do this. Everything you tell us will be treated confidentially. The information we hold on you will be used solely for the purposes of enabling us to provide you with an effective service. You have the right to make a formal request in writing for access to personal data we hold on you, and to have it corrected if it is wrong. We will not disclose information about you unless the law permits us to, or we have obtained your consent to do so.
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